Privacy Notice
Effective June 9, 2026
American Coastal Insurance Company (“AmCoastal,” “we,” or “us”) is a Florida-domiciled property and casualty insurer and a wholly owned subsidiary of American Coastal Insurance Corporation (Nasdaq: ACIC). This notice describes how we collect, use, disclose, and protect personal information about consumers, applicants, policyholders, beneficiaries, and claimants, and how we use cookies and similar technologies on this website.
1. Information we collect
We collect personal information needed to evaluate applications, underwrite and price policies, administer coverage, adjust claims, and meet legal and regulatory obligations. Sources include the applications and forms you submit through your appointed agent, claims documentation, public records, consumer reporting agencies, prior carriers, and authorized service providers.
Categories may include: name, mailing address, contact information, date of birth, Social Security number, government identifiers, property address, building characteristics, loss history, payment information, claim details, and information about household members or associated parties when relevant to underwriting.
On this website we also collect limited technical information through your browser, including IP address, device type, browser type, referrer, pages viewed, and timestamps. Use of analytics or marketing technologies, if any, depends on your cookie preferences (see Section 6).
2. How we use information
We use personal information to: evaluate applications and underwrite policies; price, issue, and service coverage; adjust and pay claims; communicate with policyholders and producers; prevent fraud; comply with legal, regulatory, and reinsurance reporting requirements; and operate our business.
We do not use personal information for purposes that are materially different from those listed in this notice without providing notice and, where required by law, obtaining consent.
3. Gramm-Leach-Bliley Act (GLBA) notice
As a financial institution, AmCoastal is subject to the GLBA Privacy Rule (15 USC § 6801 et seq.) and applicable state insurance privacy regulations including the NAIC Insurance Information and Privacy Protection Model Act framework.
We do not disclose nonpublic personal financial information about our customers or former customers to nonaffiliated third parties except as permitted by law (for example, to service providers acting on our behalf, to reinsurers, to regulators, in response to legal process, or to detect and prevent fraud). Disclosures to affiliates are made consistent with applicable law.
Producers, agents, and managing general agents (AmRisc Group and Skyway Underwriters) act on our behalf in distribution and claims and are subject to confidentiality obligations.
4. With whom we share information
We may share personal information with: our managing general agents and appointed producers; reinsurers, including the Florida Hurricane Catastrophe Fund and authorized commercial reinsurers; service providers that perform claims handling, fraud prevention, IT, mailing, payment processing, and similar functions; affiliates within the American Coastal Insurance Corporation corporate group; regulators including the Florida Office of Insurance Regulation; law-enforcement authorities and courts pursuant to legal process; and parties in connection with a sale, merger, or reorganization of part or all of our business.
We do not sell personal information for monetary consideration. As discussed in Section 7, we do not share personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA.
5. Security of your information
We maintain physical, electronic, and procedural safeguards reasonably designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. Access is limited to employees, agents, and service providers with a business need.
No method of transmission or storage is perfectly secure. If we become aware of a breach of unencrypted personal information, we will notify affected individuals and regulators in accordance with applicable federal and state law.
6. Cookies and tracking technologies
This site uses a small number of cookies and similar technologies. Cookies fall into three categories on this site:
- Strictly necessary
- Required for the site to function: security, session management, routing, and the cookie-consent record itself. These cannot be disabled.
- Analytics
- Used to measure how visitors use the site so we can improve it. No personally identifiable information is collected. Off by default; opt in via the cookie settings panel.
- Marketing
- Used to personalize or measure marketing outside the site. Off by default; opt in via the cookie settings panel.
You can change your preferences at any time from the link in the page footer or by using the button below. Browser controls (Do Not Track, Global Privacy Control) are also honored where required by state law.
7. California residents: CCPA / CPRA notice
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) gives you the following rights with respect to personal information we collect about you: the right to know what categories of personal information we collect, use, disclose, and (if applicable) sell or share; the right to request a copy of the specific pieces of personal information we hold; the right to correct inaccurate personal information; the right to request deletion of personal information; the right to opt out of the sale or sharing of personal information; and the right to limit the use of sensitive personal information.
We do not sell personal information for monetary consideration and we do not share personal information for cross-context behavioral advertising. We honor the Global Privacy Control browser signal where applicable. To exercise your CCPA/CPRA rights, contact us using the channels in Section 11.
Information collected in the course of underwriting and claims handling is governed by GLBA and state insurance privacy regulations, which the CCPA exempts from many of its requirements. Other information collected through this website is covered by the CCPA/CPRA rights described above.
8. Florida residents: Florida Digital Bill of Rights
The Florida Digital Bill of Rights (Fla. Stat. § 501.701 et seq.), effective July 1, 2024, gives Florida consumers rights with respect to personal information processed by controllers that meet the statutory threshold. To the extent the FDBR applies to processing by AmCoastal that is not preempted by GLBA, you may have the right to: confirm whether we are processing your personal data and access that data; correct inaccuracies; request deletion; obtain a portable copy; opt out of targeted advertising, the sale of personal data, and certain profiling; and opt out of the collection or processing of sensitive data.
To exercise FDBR rights, contact us using the channels in Section 11. We will respond within the timeframes the statute requires.
9. Children's privacy
This site is directed to insurance professionals, association boards, claimants, and investors. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that personal information of a child under 13 has been collected through this site, we will delete it. If you believe a child has provided personal information to us, please contact us using the channels in Section 11.
10. Retention of your information
We retain personal information for the period required to fulfill the purposes for which it was collected and to satisfy legal, regulatory, accounting, reinsurance, and litigation-hold obligations. Insurance records are subject to retention requirements set by Florida law and our internal records-retention schedule, which generally require multi-year retention after policy expiration or claim closure.
11. How to contact us about privacy
For questions about this notice, to exercise rights described above, or to request access to or correction of your information:
- By mail
- American Coastal Insurance Company, Privacy Officer, 570 Carillon Parkway, Suite 100, St. Petersburg, FL 33716
- Through your producer
- If you are a current policyholder, your appointed agent or the managing general agent who placed your business (AmRisc Group for condominium and HOA, Skyway Underwriters for apartment) can route your request to us.
- State regulator
- Florida residents may also contact the Florida Office of Insurance Regulation if a complaint is not resolved to your satisfaction.
12. Changes to this notice
We may update this notice from time to time. When we do, we will revise the effective date at the top of the page. Material changes that affect rights or obligations will be communicated through the site and, where required by law, by direct notice to affected individuals. Continued use of the site after the effective date constitutes acknowledgement of the updated notice.
This page summarizes the AmCoastal Privacy Notice in plain English. The authoritative document is the GLBA Privacy Notice filed with the Florida Office of Insurance Regulation. In the event of any conflict between this page and the authoritative document, the authoritative document controls. This page does not constitute legal advice; for advice about your individual situation consult counsel of your choice.
