American Coastal Insurance Company
Claims

File through the right desk.

Condo and HOA flow to AmRisc Group. Apartment and assisted living flow to Skyway Underwriters.

Condo & HOA
File online
Apartment & Assisted Living
File online

Damage inside your own unit? That’s usually your HO-6 policy. Start with your board or property manager.

Active Storm Center

No named storm currently affecting Florida. When a system enters the watch box, filing instructions appear here.

How the Storm Center works
Active Storm Center
No named storm currently affecting Florida. When a system enters the watch box, named-storm filing instructions and binding restrictions appear here and a flag-red alert appears in the sitewide utility bar.
Condo & HOA

AmRisc Group

Condo and HOA claims are managed by AmRisc Group. Filing online is the fastest way in; the phone and email desks below are staffed too. Have your policy number ready.

Apartment & Assisted Living

Skyway Underwriters

Apartment and assisted living claims are managed by Skyway Underwriters through Sedgwick. Filing online is the fastest way in; the phone and email desks below are staffed too. Have your policy number ready.

What to expect

Three steps. No more.

  1. 1

    Document and stabilize.

    Make the property safe and document the damage with photos before temporary repairs.

  2. 2

    Go to the portal or call your agent or broker.

    File online at the AmRisc portal (opens in new tab) for condo and HOA, or the Skyway portal (opens in new tab) for apartment and assisted living. Your agent or broker can also file on your behalf.

  3. 3

    An adjuster reaches out.

    An adjuster makes contact shortly after the first notice of loss is assigned. Track status through the partner portal.